4 Questions To Ask When Evaluating Mac Integration Consultants

Posted by Bob Garst - Owner (technical perspective) on Tue,Jun 16, 2015 @ 09:00 AM

There are varied opinions as to the value that IT Consultants bring to an organization. Some companies appreciate an objective viewpoint about technology issues, while others feel that an in-house approach is best.

Two key questions some companies use for justifying outside assistance are; do we have enough time to complete a project? and Do we have the expertise to successfully implement a project?

Integrating Macintosh within a Windows environment or switching to Macintosh from a Windows environment are two projects where time and expertise contribute greatly to the outcome.

Most Windows based companies have excellent IT departments, however most are not familiar with deployment and management of Macintosh computers.

The expertise that an Apple-centric IT consultant can bring to a project can help minimize disruptions while maximizing productivity.

Here are some questions to consider when considering an outside Apple consultant:

What is your experience level?

Some companies are more specific to small businesses or consumers, while others have experience at the enterprise level. Have you deployed 10 computers? How about 100 or even 1000? Working with a consultancy that closely aligns with your business type can make sure your time, efforts, and resources are being committed effectively.

Who are some of your previous clients?

Some consultants focus on specific verticals like medical, finance, or legal practices, while others have clients from all business types. Have they worked with any companies in your vertical? Are there specific challenges they have overcome, like HIPPA or SOX compliance? What do their former clients think of their services?

What certifications has the consultancy earned?

Ongoing education and training is important within the IT community as technology changes at a rapid pace. Do the consultants have the most recent certifications from Apple? What about Server or Mobility certifications? Having up to date certifications shows the consultancy is committed to education and keeping up with new technologies

What vendor partners are aligned with the consultancy?

No consultancy is an island. A complete solution has many moving pieces from hardware to software. Have they taken advantage of best-in-breed vendors? Have they received technical certifications from the vendors? How long have they partnered with a particular vendor?

Consultants bring a diverse and unique perspective to companies wanting to implement Apple products. Seeing a need for service beyond the hardware, Apple supports the Apple Consultants Network. The Apple Consultants Network features a community of certified professional service providers and consultants that are fluent in multi-platform solutions, delivering on-site technology services and support, while achieving certifications on the Apple ecosystem.

There are varied opinions as to the value that IT Consultants bring to an organization. Some companies appreciate an objective viewpoint about technology issues, while others feel that an in-house approach is best.

Skeptical of what companies are actually integrating Mac into their business environment, here are 4 major companies that have made the leap, you might be surprised.

Topics: Mac Integration